HOUSE RULES

EXTRA MEASURES DUE TO COVID-19

NATLAB IS TEMPORARILY CLOSED, UNTIL 10 FEBRUARY

On 14 December, our government announced another lockdown. That, amongst others, means the closure of all cinemas and theatres, including Natlab. We will keep our heads up and believe that we will be able to welcome you with open arms (and some distance of course) again on 10 February.

Far from the eyes, but close to the heart! We love to stay in touch with you via our social media (Facebook and Instagram) and keep you posted on when you will be allowed to watch films with us again. We're looking forward to that! In the meantime, you can still see terrific arthouse movies via PICL and Cineville.

Our kitchen team will keep working their asses off to make sure that you can enjoy our delicious meals during the holidays. Take a look at our take away menu!

HOUSE RULES

THIS WAY, VISITING NATLAB IS ENJOYABLE FOR EVERYONE!

BE ON TIME
If you go to see a film, show or do another activity, you'll want to fully go with the flow. Latecomers can disturb visitors who arrived on time, so we do not allow entry into a screening room when the film, show or activity has already started.

PHONE ON SILENT
Do not forget to switch off your phone before the start of the film or performance, so that you do not disturb others.

CANCEL TICKETS
You cannot cancel purchased tickets. Online purchases are final once the payment order has been issued. You immediately benefit from the reserved place, so reflection time does not apply. The card can no longer be sold to another person.

Only if a film or performance does not proceed as announced can a replacement film or performance or refund be offered.

AGE LIMITS
According to the law, young people under the age of 16 are not allowed to access a feature film with the age limit of 16, even when accompanied by an adult. ID may be requested. For films with the other age limits, children under the age limit are only admitted if accompanied by an adult.

FOOD AND DRINKS
It is not allowed to bring your own food and drinks. Get a nice drink or food at our cafe and bring it into the screening room. Do not hinder fellow visitors and avoid rattling cups.

Take glasses, papers and cups with you after the film ends. This way the room remains clean for the next visitor and you can expect to be in a tidy place as well.

NO IMAGE AND SOUND RECORDINGS
Visitors are not allowed to take photos, film or make sound recordings during a film or performance, unless prior permission has been given by Natlab's communication department.

Natlab itself regularly takes photos of activities and programs. For reporting and to share on our own communication channels.

PIN ONLY AT OUR RECEPTION
For films, specials and other activities, you can only pay with your card and no longer with cash. In our cafe and restaurant you can pay with your card or cash. Sometimes there is some confusion about the (mandatory) acceptance of cash. The law says that bills and coins, like debit cards, are legal means of payment. However, it is not an obligation to accept all means of payment as long as we clearly indicate this.

The General Visitor Conditions of the VSCD apply at Natlab.

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